Welcome to Visits Unlimited
We are a social enterprise led by people with lived experience of disability. We are all passionate about improving access and working towards a barrier free world where disabled people are welcomed and included.
We know how important it is that disabled people have information available, arrive in places that have been tried and tested, where staff are fully trained and who can meet their access needs and requirements.
Our friendly team love to get to know our clients and talk with you about ways we can help you attract more disabled people with a wide range of impairments, older people, and families with buggies to your business or tourist attraction. We will work with you to create a venue that gives magical and memorable experiences so that people will return again and again!
Our services
What we do
We aim to boost tourism, bolster the local economy, break down barriers and create a welcoming place for those who live, work, study and visit your destination.
The Purple Pound is a driving force. The spending power of disabled people and their families is £274bn a year and we want to ensure that all businesses and destinations benefit from a share of this expenditure.
The visitor experience starts on Google. People tell us they spend hours searching for a venue or a day out and are never sure how it will be until they arrive.
Even before disabled people leave the house, they face barriers that impact where they go, how they get there and may even result in them deciding not to go out at all.
They may choose to go elsewhere if they hear of other places with good information, better access and a warm welcome.
Post-COVID 19, an accessible environment is even more critical. We can help you overcome these challenges and deliver changes.
We love being out on the road, visiting venues and businesses, getting to know our customer and your how we can help you improve your facilities.
We deliver access audits and reports, Disability Access and Inclusion training, Customer Service training for all across the UK.
Clients include the National Trust, English Heritage, football and cricket grounds, large tourist attractions, leisure centres, restaurants, retailers, theatres, music venues, museums and hotels.
Customer testimonials
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The Deep
“The customer service training for all was a real eye opener! You can be like me who has worked within the customer service for over 25 years and think you may know how to deal with any situation. The training opens new doors and new paths on ways of thinking, analysing, processing and the main one understanding.” -
Visit England
"In 2015, Visits Unlimited were appointed as the lead trainers to deliver 7 one day classroom training sessions for VisitEngland’s Access for All project. Katie delivered the sessions with warmth and energy, enthusing delegates to improve the inclusive welcome at their venues." -
National Trust
“Visits Unlimited have a uniquely relevant insight into the expectations and wishes of visitors with complex access needs. The training they provided at Treasurer’s House was excellent.” -
Victoria Theatre, Halifax
“Thank you both very much for delivering such an interesting and informative training session, the staff were buzzing when they left. If we are ever in the position to do any major renovations to include more access to the circle I will definitely contact you first for your input” -
Visit Brighton
“The training was delivered in a fun and pro-active way, and all the delegates were able to understand the difference that disabled people and their families face on a daily basis. The course was both thought-provoking and light-hearted at the same time.” -
Shay Stadium, Halifax
“This was an excellent course. The tutors were very passionate and I learnt an incredible amount in three hours.”
More customer testimonials and client information on our clients page
Visits Unlimited are supported by:
