Visits Unlimited Market Summary
Over the course of 2014, Visits Unlimited has networked with key bodies, organisations, policy makers and well-known figures in the UK and International Accessible Tourism industry. We conclude there is a growing awareness in the UK general population and the tourism industry, in understanding and accepting the benefits in investing time, resource and capital to formulate dedicated organisational accessibility strategy within marketing plans. A truly accessible venue or service provider will address three aspects;
- Information they provide to disabled visitors,
- Address training needs for employees and volunteers in improving customer service for disabled visitors,
- Address site facilities including toileting facilities, vital for so many disabled visitors.
Visits Unlimited ensure organisations and venues meet these three key aspects in order to support disabled visitors and ensure disabled people and their families are:
“Broadening Horizons, Creating Memories”