To the Mayor of London from Nadia Clarke

To the Mayor of London:

I would like to say something regarding the 2019 New Year’s Eve
Fireworks event. I am a wheelchair user, as I have cerebral palsy, so I
booked for the accessible area for the event. It has been my dream for
years to go, and I travelled all the way down from Halifax. I had to pay
for a Hotel and also transport for not just me, but my 2 PAs, so this
was at great expense. A few weeks ago I got my letter with the
information for the event and it was not very detailed at all. When me
and my PAs were heading to the event the map was useless, as it did not
show much of the surrounding area or the streets. On the tickets it said
“From Waterloo” at the top, but did not explain what this meant. I
am guessing this means that is where we could get to the area, however,
as the tube is at times inaccessible for wheelchairs and also would be
crowded on New Year’s Eve, this was not the best option for me.
Upon arriving to the area, I was slightly early, and as there were no
nearby or outside toilet facilities I had to go to St Thomas’ Hospital
for facilities. Hospitals are stressful for me, as I’m sure you  can
understand, and as the security would not allow me to quickly use the
facilities at the event upon arrival, this concluded in me arriving in a
stressful mind-frame. When entering the event area, the portaloos were
not to a good standard, as they were without lighting, which would mean
my PAs would have to manually handle me in the dark- risking both their
health and my own-, without toilet roll from the very beginning of the
gates being opened, and also without a sink, which is a hygiene issue as
I’m sure you can agree.
Fireworks watched by the river Thames by Nadia Clarke
 As I said above, the information was not clear on how to get to the
viewing area, so my PAs followed maps on their phones. We got a bus to
the nearby area, then was originally going to have a 7 minute walk to
the area. Due to lack of information and the road closures, this ended
up taking around an hour and a half. I can understand the road closures,
however, there was a severe lack of information and there wasn’t
another option for disabled people in terms of travelling. The staff we
asked in the area often didn’t have maps or even radios, which is
actually dangerous in an emergency.
The viewing area itself was not appropriate. We could not see the
London Eye, being placed literally next to it, and as the fireworks and
lighting is on the Eye or in front of it, this was possibly the worst
viewing area there could be. As a disabled person, with there only being
1 accessible area, this left us with no choice but to be at the worst
viewing spot imaginable. Surely there is some way of creating an option
to see better for people with disabilities. This would be fair and
represent the equality Britain strives for. For example, the viewing
area near the Houses of Parliament could also be an option as an
accessible viewing area.
Yours Sincerely,
Nadia Clarke