Victoria Theatre team passionate about accessibility

 

A super session addressing accessibility with personnel from Victoria Theatre, Halifax.  Front Of House, Technicians, Bar staff and Duty Management personnel engaged in all manner of issues addressing access and customer service to meet the needs of visitors with disabilities. In just three hours we covered topics including physical access around the theatre, toilets, information on the website, marketing accessible performances, evaluating service levels, Equality Act principals and the Law, communicating with disabled visitors, booking procedures, and more!

We were delighted to engage with such a positive, passionate, proactive team and look forward to feeding back to Management and supporting the development of the access strategy to improve the experience for all visitors to Victoria Theatre performances.